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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelly Hackl Kleiner

Kelly Hackl Kleiner

May 14, 2025

5  out of  5
rating by Kelly Hackl Kleiner
"Amy has been awesome to work with. She's responsive and very helpful. I had multiple delays closing on my new home. She was ahead of me most of the time when I had to make changes. I highly recommend!"
We responded:
"Kelly, thank you for the kind words about Amy. She really enjoys helping people. Our entire team is here to help! We appreciate you and welcome to our agency!"
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Alana Seipel

May 6, 2025

5  out of  5
rating by Alana Seipel
"Grant was fantastic and so helpful during the process of switching to State Farm. Great price and great bundles. 10/10 would recommend him as an agent!"
We responded:
"Alana, thank you for the kind words. Grant enjoys helping people as does our entire team. We are delighted to be your agency! Our team is ready to help when you need it. Thank you!"
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Saad Khan

April 22, 2025

5  out of  5
rating by Saad Khan
"I've been with Brent's agency for a few years now, already forgotten how long so must be a good experience overall :) My beef with how insurance works and how premiums keep going up aside the service I have a always received from this agency is nothing short of excellent from their CSRs to Agents and Janette Moctezuma stands out by a mile in terms of her responsiveness and true willingness to understand and help!? I hope you all keep it up!"
We responded:
"Saad, thank you for your kind words. Thank you for complimenting Janette! She loves helping people. Our entire team is here to help! Thanks again! We appreciate you!"
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Nabih Elneser

April 17, 2025

4  out of  5
rating by Nabih Elneser
"Donna is an asset and should be awarded with a VIP. Thank you for always taking the time to explain insurance processes when time is needed. The agency works well enough for her to work remotely, but her value is none the less."
We responded:
"Nabih, thank you for the kind review. Donna loves helping people as does our entire team. We appreciate you! "
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Donna Lott

April 7, 2025

1  out of  5
rating by Donna Lott
"We have been a customer since 2016 and thought we were getting good service until I purchased a new vehicle. The rate increased by $800 per year and could not get an explanation other than that is just the rate. So we shopped around and found another provider to take my home owners and auto policies at a much lower rate for the same coverage I currently have. I called to cancel my service and they didn't even ask why or try to save my business, I was just told to send a text or email with the details. Very sad..."
We responded:
"Donna, I’m very sorry you felt the need to shop. I’m disappointed my team did not ask more questions when you asked to cancel. Of course, Agency has no input or control with how rates are made. That’s a corporate responsibility. However, we always work hard to help people. We appreciate you and miss you already. Thank you!"
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ALBERT MENDEZ

April 5, 2025

5  out of  5
rating by ALBERT MENDEZ
"Awesome agency ! They have been writing my property policies for a few years now and they are honest , hard working people with Great products at a reasonable price. Definitely a 5 Star Experience !"
We responded:
"Mr. Mendez, thank you for the kind review! We appreciate the opportunity to help and serve you!"
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Iris Mills

March 31, 2025

5  out of  5
rating by Iris Mills
"I’m very grateful I found Grant Wilson to help me with my car insurance and renters insurance. His dedication and commitment are impeccable. Thank you and your team for making my life easier and better! 👏🏽"
We responded:
"Iris, thank you for the kind review. Our entire team is here to help. Thank you for bragging on Grant as his dedication and commitment to excellence is evident. "
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Joseph Gladski

March 18, 2025

1  out of  5
rating by Joseph Gladski
"Horrible people who take advantage of disabled veterans. After discovering I'd paid nearly $6000 too much in insurance, Brent refused to service my account, deliberately continuing to overcharge. When confronted about the issues involved, he hung up on me and refused to answer the phone because he didn't want to deal with an unhappy customer. I had to have a friend call him to continue trying to resolve things. He flatly refused to apologize for his behavior, then, he claimed it would be in "our best interests" if I had a different agent, while still continuing to overcharge me. Brent Hagar is a coward and a thief. Avoid this business at all costs."
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Brooke Passmore

March 14, 2025

5  out of  5
rating by Brooke Passmore
"Shanna and America have been great to work with! I got my stuff taken care of super fast and they gave clear instructions on how to navigate through it all!"
We responded:
"Thank you, Brooke, for making time to share your experience. Shanna and America are great to work with - they love helping people. We appreciate you and your thoughtulness!"
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Cody Bowman

March 12, 2025

5  out of  5
rating by Cody Bowman
"Great communication and takes amazing care of their clients!!"
We responded:
"Thank you, Cody!"
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jenny Ramirez

March 7, 2025

5  out of  5
rating by jenny Ramirez
"Got a quote online for rental insurance, Was emailed the quote I called and payed.Took less than 20mins. Great service, fast and friendly."
We responded:
"We’re happy to help, Jenny! We appreciate the kind Review! Thank you!"
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Oliver Hanson

March 4, 2025

5  out of  5
rating by Oliver Hanson
"These folks are super easy to work with, and responsive to phone calls and emails. Makes it very easy. Definitely recommend."
We responded:
"Thank you, Mr. Hanson. Our team is here to help. We appreciate your kind words!"
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Derek Michael

March 3, 2025

5  out of  5
rating by Derek Michael
"Scot, Kylie and the entire crew at State Farm have been great to work with. Insurance is something that everyone dreads. With that said, the difference is the customer service that Scot and Kylie and team have consistently produced. Compared to other agents I have been with in the past, they are hands down more helpful and responsive. Lots of options to meet your needs and a one stop shop for home, auto and life."
We responded:
"Derek, thank you for the kind words. Scot and Kylie are passionate about helping people. We appreciate you and your thoughtful Review!"
Profile photo of Haley Lee

Haley Lee

March 1, 2025

5  out of  5
rating by Haley Lee
"Grant reached out to me to get our insurance back with Statefarm and saved us a lot of money by doing so. Thank you Grant for going over all of our options and getting us a lower rate! Great service."
We responded:
"Thank you, Haley, for the thoughtful Review. Grant loves helping people. We're happy you're back with us! Thanks again!"
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Autumn Parker

February 26, 2025

5  out of  5
rating by Autumn Parker
"Brent and his team are amazing! Shanna is always quick to respond and so fun to work with!"
We responded:
"Autumn, thank you for the kind review! Shanna is very responsive. We appreciate your kind words!"
Profile photo of Octavio Ibarra Castellanos

Octavio Ibarra Castellanos

January 30, 2025

5  out of  5
rating by Octavio Ibarra Castellanos
"Shanna Murphy has a wonderful experience dealing with people who misspells the email addresses. She has been so helpful and polite."
We responded:
"Thank you Octavio, for the kind review complimenting Shanna. She’s awesome and loves helping people. Our entire team is her to help!"
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Kristy Beal

January 17, 2025

5  out of  5
rating by Kristy Beal
"Brent is an awesome agent and is always willing to share his knowledge and expertise. I would highly recommend his office!"
We responded:
"Thank you, Kristy!"
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moses ndovie

December 9, 2024

5  out of  5
rating by moses ndovie
"Such avery helpful lady Madam Shanna"
We responded:
"Thank you, Moses! Shanna is very helpful. Our entire team is here to help"
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mason wade

November 22, 2024

5  out of  5
rating by mason wade
"Shanna was over the top respectful as well as helpful as I am a first time renter and made the process very easy. I would recommend her to anybody!!"
We responded:
"Mason, thank you for the great review! I am so happy Shanna was so helpful and respectful! It is exciting to be a first time renter but important to make sure you have the proper coverage, and I am glad she was able to help! "
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Katie Vandever

November 22, 2024

5  out of  5
rating by Katie Vandever
"I can’t say enough good things about Brent Hager’s State Farm office. Donna is absolutely invaluable and a huge asset to their team. Her dedication and expertise shine through in every interaction. The customer service I’ve received has been nothing short of top-notch. The team is professional, responsive, and always willing to go the extra mile to ensure their clients are taken care of. Highly recommend!"
We responded:
"Katie, thank you for such a wonderful review and your awesome feedback! I am so happy Donna was so helpful you are right she is truly an asset to our team! We are always here when you need us! "
Profile photo of E. S.

E. S.

November 12, 2024

5  out of  5
rating by E. S.
"Shanna is always so good to work with! She handles everything so efficiently and is always so sweet! Thank you!"
We responded:
"Thank you E.S.! Shanna is awesome!"
Profile photo of Josephine Baker

Josephine Baker

November 7, 2024

5  out of  5
rating by Josephine Baker
"Donna has been an outgoing, outstanding, and professional claims liason for me for many years and deserves a round of applause. Well done Donna. Much thanks"
We responded:
"Josephine, thank you for the wonderful review! I am so happy Donna is always so helpful we are always here when you need us! "
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Mary Ann Putman

November 5, 2024

5  out of  5
rating by Mary Ann Putman
"Shoutout to Grant for all his help! Courteous, efficient, responsive😊"
We responded:
"Thank you, Mary! Thank you for complimenting Grant! He is awesome and enjoys helping people. We appreciate you!"
Profile photo of scot hutchison

scot hutchison

October 21, 2024

5  out of  5
rating by scot hutchison
"This office is amazing! Rates are great! The team is very responsive! Roy is Great! Handles all my families insurance ! Thanks Brent!"
We responded:
"Scott, Thank you for the amazing review! I am so happy my team was able to help especially Roy! We are always here when you need us! "
Profile photo of Courtney Collins

Courtney Collins

October 21, 2024

5  out of  5
rating by Courtney Collins
"Shanna was great! She helped me save on my insurance policy, went over all the details to make sure I understood everything and had everything covered. She was very nice to work with."
We responded:
"Thank you, Courtney for complimenting Shanna and her work. She enjoys helping people. We look forward to assisting you as you have need. Our entire team is here to help. Thank you again, for the kind review."